What is Microsoft CRM?

In simple words it is a customer relationship management software. Microsoft developed it. This software focuses on Sales, Marketing, and Service sectors, but Microsoft has been marketing Dynamics CRM as an XRM platform and has been encouraging partners to use its proprietary .NET based framework to customize it to meet many different demands.

Great! So what can MSP Concept’s Microsoft CRM Development team help me with?

  • Implementation and upgrades
  • Contact center implementations
  • Configuration Planning
  • Data migration from other CRM systems
  • XRM development for business solution applications
  • Workflows for Automated lead and case routing
  • Installation and Role-based security definitions
  • Integration with Active Directory, Exchange Server
  • Microsoft SQL Server Reporting Services Report Development
  • Enhancing Dashboards and Role centers
  • Integration of Microsoft Dynamics CRM with various ERPs
  • Microsoft Dynamics CRM customizations

Engage us to plan, design, develop and host your dream project! Contact us now!